Contact Us

Please contact us if you have any questions or comments.

Common Questions

Find answers to common questions by clicking on the descriptions below. If you still need help, contact us using the form below.

I did not receive an email with tracking info and I would like to track my order.

If you know your order number, click here to view the order status. If not, click here for your order history.

I need a template to fill in my blank borders or stock certificates.

Visit these links for downloadable templates to complete our Stock Certificates and Blank Borders. We also have a rotating selection of FREE downloadable awards.

I need to pay my invoice online, view my invoice, or print a receipt.

Visit the link below for a list of your recent invoices.

I need to change my account information.

Click here for the account information update form.

I need a W9 Form.

Click here to view our W-9 form.

I need to upload artwork for my custom item.

Click here for the custom artwork upload form.

I am having trouble logging in.

If you cannot remember the password to your account, click here for the password reset form.

I need to calculate production and shipping time for items.

After adding the desired items to your shopping cart, click here to use our production and delivery time estimation tool.

I need a quote.

After adding the desired items to your shopping cart, click here to begin the quote creation process.

I need to reorder.

To reorder items you have purchased previously, find the desired order in your order history and then click the reorder link at the bottom of the page.

Contact Form

jonesawards.com will not provide your email address to any third parties.
File To Upload (optional - copy of PO, artwork, etc)


More Testimonials »

  • I work with Jones School Supply every year to order certificates for our end of year program. They are always courteous and professional. I never have a problem with my order. I will continue to use Jones for my end-of-school-year needs.

    Heather

  • I love using Jones School Supply Company - it is the most proficient company, easy to get in contact with and customer service is astounding!

    Debra Roach

  • Wonderful company, I have been satisfied for seven straight years. Needed medals in less than a week last year and they came through in 3 days!

    Terry Buringrud

  • Your company is the most efficient and reasonably priced company I have used. You make ordering easy and the turn around time from the time I order my awards until the time I receive them is amazing! Thank you!

    Sandy Burroughs

PO Box 100197
Columbia, SC 29202

PHONE: 1-800-845-1807

FAX: 1-800-942-5421

Our Guarantee is very simple and unconditional.

If you are not completely satisfied with everything that you receive, send it back, and we'll refund your money or cancel your invoice. Simple as that.


Website by 37 Gears